250-585-2233 Free IT assessment

Managed IT & security · Nanaimo, Vancouver Island

IT that runs above the clouds.

We look after your computers, Microsoft 365, backups and security for businesses and non-profits across Vancouver Island, so the only weather your team notices is outside.

Above the clouds

Up here, it's always clear.

Updates at 2am. Backups that actually restore. Threats stopped before anyone clicks. Your business runs on the cloud, and we keep it running smoothly from up here.

What we look after

Layer by layer, all the way up.

One team and one phone number for everything from your inbox to your firewall.

  1. Ground · Your team

    Helpdesk that answers

    Your staff call, email or chat us whenever something breaks. No per-ticket charges, so people ask early instead of putting up with it.

    Managed IT support
  2. 1,000 m · Accounts

    Microsoft 365, set up properly

    Email, Teams, shared files and licences organised and managed as people join and leave. You stop paying for licences nobody uses.

    Microsoft 365
  3. 3,000 m · Devices

    Every computer patched and watched

    Windows, macOS and apps kept up to date, with alerts for failing drives and full disks before your team notices. Laptops and phones can be wiped if they're lost.

    Managed IT support
  4. 5,500 m · Network

    Wi-Fi and internet that stay up

    Business-grade firewalls and Wi-Fi, monitored so we often know about an outage first. We deal with Telus, Shaw/Rogers and your other vendors for you.

    Networks & Wi-Fi
  5. 8,000 m · Backups

    Backups safe in the cloud

    Microsoft 365, computers and servers backed up off-site, with restores tested on a schedule. A backup you've never restored is only a hope.

    Backup & recovery
  6. 10,000 m · Security

    A watch from the highest point

    Two-step login, threat protection on every device, email filtering and staff training, aimed at the attacks small offices actually face.

    Cybersecurity

Security, in plain language

Three storms that ground small offices.

Most attacks aren't personal. They're automated and aimed at everyone. These three cause most of the damage, and each has a simple fix.

Storm 1

A stolen password

Someone types their Microsoft password into a convincing fake login page. The attacker reads their email and sends fake invoices to your clients.

What stops it: two-step login (MFA), so a password alone isn't enough to get in.

Storm 2

Ransomware

One bad attachment encrypts your shared files, followed by a note asking for money to unlock them.

What stops it: threat protection that spots the behaviour early, and tested backups that get you running without paying.

Storm 3

"Our bank details changed"

A convincing email from a supplier, or your boss, asks accounting to send a payment somewhere new.

What stops it: email security that flags impersonation, and a two-minute habit your staff learn to use.

And the paperwork

Cyber-insurance forms

Insurers now ask about MFA, backups and training, and wrong answers can void a claim. We help you answer accurately and fix the gaps they reveal.

Getting started

Three steps to cruising altitude.

  1. 1

    Free assessment

    We review your computers, accounts, backups and network, onsite or by video, and tell you plainly what's at risk.

  2. 2

    Onboarding

    We document everything, fix the urgent gaps and set up monitoring on every device. Your team gets one number to call.

  3. 3

    Ongoing care

    Unlimited help when you need it, quiet maintenance in the background, and a regular check-in to plan what's next.

Charvar Networks · the projects side of our team

Planning a bigger climb?

Office moves, Microsoft 365 migrations, server refreshes and AI rollouts are run by Charvar, the projects side of our team. Same people, with a project lead, a written plan and a fixed quote. When it's done, it comes straight back to us for day-to-day care.

Visit charvar.com ↗

Where we work · the view from above

Based in Nanaimo. Up and down the coast.

Most issues are fixed remotely. When something needs hands on it, a real person drives over.

  • Campbell RiverNorth Island
  • Courtenay & ComoxComox Valley
  • Parksville & Qualicum BeachOceanside
  • Port AlberniAlberni Valley
  • NanaimoHome base
  • Duncan & Cowichan ValleyCowichan
  • VictoriaSouth Island

Not on the Island? We already look after businesses beyond it. Helpdesk, monitoring, security and Microsoft 365 all work the same wherever your office is.

Free IT assessment

Get your business above the clouds.

We'll review your computers, accounts, backups and security, and give you a short written summary of what's at risk. No obligation.

250-585-2233

Planning a move, migration or AI project? That's Charvar Networks, the projects side of our team.

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